Terms and conditions

1. Agreement to Terms

These Terms and Conditions ("Agreement") govern your relationship with us, Nova Forge Ltd (also referred to as "we", "us" or "our"), when you use our online casino and sportsbook services (the "Services"). By accessing or using the Services, you agree to be bound by these terms. If you do not agree, please refrain from using the Services.

2. Definitions

For the purpose of this Agreement:

• "Casino" refers to our online casino platform.
• "Sportsbook" refers to our sports betting services.
• "User(s)" or "you" means any individual who uses or accesses the Services.
• "RNG" stands for Random Number Generator, used in our games.

3. Eligibility

To use our Services, you must be at least 18 years old (or the legal minimum age as applicable) and have a valid government-issued ID to verify your identity. You must also comply with all local laws and regulations regarding online gaming. If you are from a restricted country or jurisdiction, you may not access or use our Services.

4. Account Registration

To create an account, you will need to provide personal information, including name, address, email, phone number, and date of birth. You must ensure the accuracy of this information, as we may request verification at any time.

5. Login Credentials

You are responsible for maintaining confidentiality of your login credentials (username and password). We recommend using strong passwords and not sharing them with anyone.

6. Deposits and Withdrawals

We support various payment methods, including cryptocurrencies, credit/debit cards, e-wallets, and bank transfers. To make deposits or withdrawals, you must follow the procedures outlined in our website's Banking section.

7. Game Rules and Fair Play

Our games are provided by licensed third-party software providers (the "Game Providers"). The Games Providers have tested their RNG for fairness and randomness to ensure compliance with established standards.

We guarantee that all outcomes of our games are entirely based on the Random Number Generator, without any intervention or manipulation by us. However, we reserve the right to modify or terminate specific game offerings at our discretion.

8. Wagering Requirements

To withdraw funds from your account, you must meet the minimum wagering requirements outlined in our Promotions section for each promotion.

9. Bonus Offers and Promotions

We offer various bonuses and promotions, including welcome packages, free spins, deposit matches, and loyalty rewards. Each bonus has its own specific terms and conditions.

You can participate in multiple promotions simultaneously, but we reserve the right to limit or cancel any promotional offer if necessary. We may modify or remove these offers at our discretion without prior notice.

10. Responsible Gaming

We encourage responsible gaming practices and provide tools such as self-exclusion, deposit limits, and loss limits. You must not use these features in a way that misrepresents your intentions to us.

If you have problems with gambling, please seek professional help or contact support for guidance on available resources.

11. Dispute Resolution

In case of disputes regarding bonus terms, game outcomes, account balance, or any other issue related to the Services, we will provide a detailed explanation of our position via email within 72 hours. If you dispute this response, please contact us with your concern and any supporting documentation.

12. Changes to Terms

We reserve the right to modify these terms at any time without prior notice. Your continued use of our Services after changes are implemented constitutes acceptance of the revised terms.

13. Governing Law and Jurisdiction

These terms will be governed by the laws of Anjouan, with no regard for conflict of laws principles or jurisdictional requirements that may arise from your residency. Any disputes arising out of these Terms will be resolved through binding arbitration in accordance with the rules established by an arbitral body agreed upon by both parties.

14. Contact Information

If you have any questions or concerns regarding these terms, please contact our support team for assistance.

By accepting this Agreement, you acknowledge that your use of the Services will be governed by and subject to all applicable laws in Anjouan and other relevant jurisdictions.